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Sales & Marketing Manager

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Job
Function: ទីផ្សារ លក់ 
Work time: Full time
Position: Sales & Marketing Manager
Number: 2
Salary: Negotiable
Company Name: Tonle Bassac Restaurant
Company Address: Phnom Penh
Location: ភ្នំពេញ 
Email: Jobs.tonlebassac2@gmail.com
Phone: 092129999
Closing Date: 2018-02-26

Sales & Marketing Manager
Job Title : SALES & MARKETING MANAGER
             : SALES MANAGER

Reporting to : DIRECTOR OF SALES & MARKETING

Position directly supervised : Indoor & Outdoor Sales & Marketing Team and Reservation

Cooperates with : All Departments

KEY RESPONSIBILITIES
Responsible for the smooth running operation of Sales & Marketing Department,
Maximize the total revenue / income from time to time by promoting and up selling products
Build up good relationship with all customers
Build up very strong network account and business market opportunity
Handle guest complaints, guest enquiry and to follow up with them. Make sure that corrective action is carried out immediately.
Attend Management Meetings and all scheduled meetings.
Submit weekly sales call report to director of sales & Marketing
Update all sales call report on daily basis and this includes updating of highlight and feedback from client.
Be able to follow commands from director of Sales & Marketing fully
Give staff instruction and guidance on a regular basis.
Ensure all guests receive the best and fastest service with up-to-date information.
Reports any potential markets or business opportunity to Director of Sales & Marketing
Reports action plan to Director of Sales & Marketing (Weekly Report)

PLANING AND ORGANIZATION
All Sales Calls must be pre-planned and scheduled. A weekly itinerary must therefore be submitted every Monday to the Director of Sales Manager
Sales Call is conducted by sales manager, sales & marketing manager

SALES CALLS MAY BE CONDUCTED FOR ANY OR ALL OF THE FOLLOWING REASONS:
To prospect a new client
To present the product to a new client
To present product updates to an existing client
To re-qualify an existing client
To actively solicit business or additional business
To do follow up and to gain client commitment
To gather data for an expected event

WORKING RELATIONS
Ensure close co-ordination with all other departments of the company.
Maintain a close relationship with all Sections and Department Head to ensure smooth operation.
Familiar with all emergency procedure regarding fire, accident, medical emergency, etc.

GUEST RELATION
Improve on guest service standards build up more relationship
Ensure staffs attend to residents’ request immediately.
Ensure all staff carries out the company’s rule and regulations, policies and procedures.
Always refer to the Sales & Marketing Director or General Manager when in doubt.
Communicates effectively with guests, clients, government officials and other important individuals to ensure satisfaction in service and product.

THE PERSONAL BUSINESS PLAN AND ACTION PLAN
The Personal Business Plan will be initiated and accomplished by each Sales Manager and Sales Executive as below :
Market Analysis
New Client Opportunities
Personal Targets for Account Acquisition
Action Plan

HOW TO APPLY
Contact: Malis Khov
M. 092129999
Email:  Jobs.tonlebassac2@gmail.com /  Malis.tonlebassac@gmail.com

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